About 1 in 4 calls to home service businesses never gets answered.
Invoca, 2024: “27% of calls to home services businesses are not answered.”
The homeowner with a dead AC in July doesn't leave a voicemail. They call the next name on Google.
You lose that job without ever knowing it existed. Nobody sends an invoice for work that went to the shop down the road. It just shows up as a slow month.
And when you do pick up, it's from a ladder, between jobs, quoting from memory. The shop runs because you never stop. That's the part we fix.
Why the usual fixes don't fix it
Lead sites sell the same homeowner to three shops at once. In 2023 the FTC issued a final order against HomeAdvisor over how it marketed those leads. More leads into a phone nobody answers is just a bigger leak.
You pay every month and get a report full of clicks and impressions. Not one line on it says “booked job.” When you leave, the ad account and the data stay with them.
It worked when you had one truck. Now every hour on the phone is an hour not running the business, and the storm calls don't wait until 5 PM.
The Off-the-Tools Audit
Not a report that sits in your inbox. We find the leaks, then we install the fix that matters most, end to end.
- Call & lead leak checkWe trace how a call turns into a job at your shop today: what rings out, what waits, and what never gets a follow-up.
- Numbers walk-throughWe read the books with you. Which service lines make you money, and which just keep you busy.
- The “needs you” listEvery quote, decision and phone call that still can't happen without you on it. This is the list that keeps you on the tools.
- One fix, installedThe biggest leak gets fixed, not just named. For most shops that's missed-call text-back and booking, so a missed call turns into a booked job. Set up in your name, on your accounts.
- Your roadmapA plain-English plan for what comes next: grow it, buy the shop down the road, or build it so you can step back.
No retainer. No lock-in. You keep everything we build.
Book my Off-the-Tools call
Then it's your call.
A shop that books jobs without you on the phone gives you options. The audit lays out three.
Grow it
More booked jobs, a manager in the chair, and you running the shop from above instead of from the truck.
Buy the next shop
Most owners never buy a second shop. The ones who do start with a first one that runs without them.
Protect what you built
Build it into something a buyer pays for, or hand it to the next generation, on your timeline.
No promises about sale prices. Just a clear picture of where your shop stands and what each path takes.
Is this you?
Good fit
- You own a licensed HVAC or electrical company in Alabama
- You have somewhere between 5 and 49 people
- Most of your work is residential or light commercial service
- You're still on most big quotes, and the phone still comes to you
Not a fit
- You're looking for cheaper shared leads
- You bid commercial electrical through general contractors
- You run a franchise location
- You're outside Alabama
Rooted in ALabama
You'll talk to Elijah. Not a sales rep.
Every call is with Elijah Jetson, founder of Nexgen AL. He'll ask how calls, quotes and jobs run at your shop today, and tell you straight whether the audit is worth it for you.
Nexgen AL works with Alabama business owners only. If the call shows we can't move the needle for your shop, Elijah will tell you on the call.
Book your call with Elijah.
Tell us a little about the shop. We'll text you to pick a time that isn't in the middle of a job.
- Fill this out. It takes about a minute.
- We text you to set the call.
- Elijah walks through your shop with you and tells you what he'd fix first.
Straight answers
Are you another lead seller?
No. We don't sell leads, and we never sell your customers to anyone else. Everything we set up runs on your accounts and your customer list, in your name.
What does the audit cost?
$1,997, flat. You'll know the price before the call ends. There's no retainer and nothing to cancel.
What happens on the call?
Elijah asks how calls, quotes and jobs move through your shop today. If the audit makes sense, he'll explain what it would cover for you. If it doesn't, he'll say so.
Do I have to switch software?
No. We start with what you already use. If the fix needs a tool, it's set up in your company's name so you keep it.
I'm not in Birmingham. Does that matter?
No. Anywhere in Alabama works.